RETURNS & EXCHANGES. START HERE.
How do I return something?
- Enter your order number and email address in the fields above.
- Follow the instructions and select the items you want to return.
- You'll receive an email with next steps once request is approved.
- A pre-paid return label will be provided (for US Orders).
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- Items must be in original condition.
- Include original packaging (tube, tin, pouch),
- After 30 Days, Contact us for options.
- Custom or Engraved Items ar not returnable.
Are there any charges for return?
- Zero charges for returns within United States. Woot Woot!
- Pre-Paid Return Labels are provided at no cost (US Only)
- Premium/Expedited or Int'l Shipping is non-refundable.
- Orders outside the US are responsible for any import/tarrifs/fees
associated with return shipments.
How soon will I get my Refund or Exchange?
- For EXCHANGES: Once your original ring is received and inspected, please allow up to two weeks for replacement to ship.
- For RETURNS: A credit will automatically be applied to original method of payment within 7-10 days following receipt, inspection and approval of returned prodoct. An automated email confirmation will be provided.